The secret to our success is SERVICE. Our client is #1. It is not a saying with us. We will go to bat every time to make sure our client is taken care of. Servicing our clients comes in many factions, from answering the phone call, or email in a timely manner, following up with the client to make sure their issue is resolved. Communication is key. Being attentive when they call, so any problem is addressed. Not only addressed but satisfactorily resolved. This is what we do. This is not recognized by our peers, and the companies we do business with, but it is the cornerstone of our business. To have earned our clients trust and loyalty is the most important part of our job.
John Keenan